HOW TO BUY
Introduction
We do not like large-scale industrial production, we are artisans, our products are made entirely by hand and with high quality products. Decades of experience in the sector suggest a close involvement of the customer in the realization of the product. The demand for orders that we are currently able to guarantee is dictated by the quality standards chosen, even if the demand were higher than our possibilities of realization, we would never prefer profit to quality.
Purchase order
To send us a purchase order you need to fill in the form on the page & nbsp; HOW TO ORDER , indicating:
- Your contact details, name, surname, email, telephone number.
- The product or products you intend to order.
- Product customization – indicate your preferences, ideas for personalizing the article.
Definition of the order and production
- Upon receiving a new request (Order / Information) you will be contacted by our team for detailed information.
- Once the request for an order has been defined and the specifications agreed with the customer, we move on to the creation of the product.
- Once the product is complete, we will send you a photo of it, waiting for a confirmation of acceptance from the customer.
Payment and Shipping
- The customer pays for the requested product via PAYPAL.
- The product is shipped to the address indicated by the customer.
- Finally, after-sales assistance and warranty and customer assistance will follow.